This Privacy Policy describes how ArchViz Pro ("we", "us", "our") collects, uses, stores and protects your personal information when you use our website, courses and services. By using ArchViz Pro you agree to the practices described here.
1. Information we collect
We collect information you provide directly, such as your name, email, billing address and payment details when you enroll, plus information generated by your use of the platform — course progress, submissions, community posts and support requests. We also collect standard technical data such as IP address, browser type, device information and analytics events.
2. How we use your information
We use your data to deliver the courses, process payments, issue certificates, provide support, personalize recommendations, prevent fraud and improve the platform. We may send transactional emails (receipts, course updates) and, with your consent, marketing communications you can unsubscribe from at any time.
3. Legal basis (GDPR)
We process personal data on the basis of contract performance (delivering purchased courses), legitimate interest (improving the service, security), consent (marketing, cookies where required) and legal obligation (tax records, refund handling).
4. Sharing your information
We share data only with trusted processors that help us run the service — payment processors, hosting providers, email delivery, analytics and customer support tools. We never sell your personal data. We may disclose information when required by law or to protect our rights.
5. International transfers
Your data may be processed in countries outside the European Economic Area. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.
6. Data retention
We keep your account and course access data for as long as your account is active, and for as long as required for tax, accounting and legal obligations after that. You may request deletion at any time.
7. Your rights
You have the right to access, correct, export, restrict, object to or delete your personal data, and to withdraw consent where processing is based on consent. To exercise these rights email privacy@archvizpro.com.
8. Security
We use SSL/TLS in transit, encryption at rest for sensitive fields, access controls and regular reviews. No system is perfectly secure — please use a strong, unique password.
9. Cookies
We use essential cookies for the platform to work, and analytics cookies (where you consent) to understand usage. Details in our Cookie Policy.
10. Changes to this policy
We may update this policy periodically. Material changes will be notified by email or a notice on the platform.
11. Contact
Questions? Email privacy@archvizpro.com.